Privacy Policy -

ReGin Home Care LLC

Effective date: July 2, 2026

ReGin Home Care LLC respects your privacy. This Website Privacy Policy explains how we collect, use, disclose, retain, and protect information submitted through reginhomecare.com (the “Website”) including information submitted through our care consultation and employment application forms.

By using the website or submitting information through a website form, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

Care inquiries

When you request a consultation or contact us about services, we may collect:

Your name, telephone number, email address, city, and ZIP code
Your preferred method of contact.
Your preferred start date and requested schedule or amount of care.
Information you choose to include in a message about your care needs or the needs of another person.

Please do not submit Social Security numbers, financial account information, medical records, insurance information, diagnoses, medication lists, or other highly sensitive medical information through the website’s consultation form. The consultation form is intended for general inquiries and initial scheduling only.

Employment applications:

When you apply for employment, we may collect:

Your name, contact information, address, age eligibility, and work-authorization responses.
Your availability, transportation information, qualifications, education, certifications, employment history, caregiving experience, and professional references.
Your answers to screening questions and any résumé or supporting document you choose to provide.
Your acknowledgments, typed signature, and application date.

Information collected automatically:

When you visit the website, our hosting provider, security tools, and website technology may automatically collect limited technical information, such as your Internet Protocol address, browser type, device type, referring page, pages visited, and the date and time of access. The website may also use cookies or similar technologies that are necessary for functionality, security, and performance.

2. How We Use Information

We may use information collected through the website to:

Respond to care inquiries and consultation requests.
Communicate with you about requested services.
Evaluate whether our services may be appropriate and available.
Review employment applications and communicate with applicants.
Verify applicant qualifications, employment history, or references when appropriate and legally permitted.
Operate, maintain, secure, and improve the website.
Prevent fraud, misuse, or security incidents.
Maintain business records and comply with legal, licensing, regulatory, insurance, or reporting obligations.
Establish, exercise, or defend legal claims.

Submitting a consultation request does not create a caregiver-client relationship, and submitting an employment application does not guarantee employment.

3. How We Share Information

We do not sell or rent personal information.
We may disclose information only as reasonably necessary to:

Service providers that support our website, form processing, email, data hosting, information technology, security, or business operations.
Employees, contractors, or professional advisers who need the information for legitimate business purposes and are expected to protect it.
Government agencies, regulators, courts, law enforcement, insurers, or other parties when disclosure is required or permitted by law.
Protect the rights, safety, property, or security of ReGin Home Care, our clients, applicants, and website users, or others.
Complete a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate confidentiality protections.

Our service providers may process information according to their own contracts and privacy obligations. The website may contain links to third-party websites. We are not responsible for the privacy practices of websites that we do not control.

4. Health Information and HIPAA

The website is not intended for emergency communications, clinical care, medical advice, or the transmission of detailed medical records. Do not use a website form to report an emergency. Call 911 in an emergency.

This Website Privacy Policy is not a Notice of Privacy Practices under the Health Insurance Portability and Accountability Act. If ReGin Home Care becomes subject to additional health-information privacy requirements in connection with a particular service or relationship, any separately required notice or authorization will be provided as applicable.

5. Applicant Information

Employment application information will be used for recruiting, evaluating qualifications, communicating with applicants, and meeting applicable employment and recordkeeping obligations. If an applicant advances in the hiring process, ReGin Home Care may request additional information or authorization for reference checks, criminal background checks, eligibility verification, competency evaluation, or other lawful screening. Any required authorization or disclosure will be handled separately when applicable.

6. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, evaluating applications, maintaining business records, resolving disputes, and satisfying legal, licensing, regulatory, insurance, or contractual requirements. Retention periods may vary depending on the type of information and our legal obligations. When information is no longer reasonably needed, we may delete it, anonymize it, or securely dispose of it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, email system, electronic transmission, or storage method can be guaranteed to be completely secure. Please use caution when deciding what information to submit online.

8. Your Choices and Requests

You may contact us to:

Ask what personal information you have submitted through the website.
Request correction of inaccurate information.
Request deletion of information, subject to applicable legal and record-retention obligations.
Withdraw a care inquiry or employment application.
Ask a question about this policy or our privacy practices.

We may need to verify your identity before responding. We may retain information when necessary to comply with law, maintain required records, protect legal rights, or complete an action that you requested.

9. Children’s Privacy

The website is intended for adults seeking services, information, or employment. It is not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13. If you believe a child under 13 has submitted personal information, please contact us so we can review and address the matter.

10. Changes to This Policy

We may update this policy periodically to reflect changes in our website, business practices, or legal obligations. The revised policy will be posted on this page with an updated effective date. Material changes may be communicated through an additional Website notice when appropriate.